Overview

Don't lose time due to unexpected hardware issues. Let HP Hardware Exchange Service get you back up and running quickly, by delivering replacement products or parts to you. You'll get remote technical assistance to help you resolve problems. Then, if needed, we'll quickly send you a container and prepaid waybill to ship back your defective unit. Once received, we'll send back a replacement unit within 4-7 business days.[1]

Benefits

Get a replacement unit within 4-7 business days: Minimize your downtime. HP Hardware Exchange Service delivers replacement product or parts within 4-7 business days.[1]

Freight costs paid by HP: HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.

Cost-effective, reliable solution: A convenient and cost-effective alternative to onsite support, HP Receipt Unit Exchange Service provides a reliable service exchange for eligible products.

Features

Remote problem diagnosis and technical telephone support
Prepaid shipping label, materials, and instructions
Convenient door-to-door service

• General Information
• • Manufacturer
  • HP Inc.
  • Manufacturer Website Address
  • http://www.hp.com
  • Brand Name
  • HP
  • Service Name
  • Care Pack Receipt Exchange Hardware Support - Post Warranty
  • Product Type
  • Warranty